What makes Brea Auto Body different
- Most of all, we appreciate our customers and we continue to work for their loyal support. Thank you for 38 great years!
- We have been family-owned and operated by the same owners since 1979.
- We care about our Customers and our Community and have been awarded local and national awards.
- We have been voted the best collision repair facility in Orange County 4 times.
- We are one of the few Green Certified body shops in Orange County.
- Our technicians are certified and our shop keeps up with the latest trends, regulations and needs of our customers.
- We are involved with the industry at a local, State and National level to bring our customers the best technology and methods. When you have an issue, we listen, and will spend the time to make it right.
I had an accident. Now what?
Call us first! We’ll help you with everything. We’ll help you file the claim, get your rental, we’ll make it easy. Did you know that you have the legal right to choose the repair facility that you trust? You don’t have to run around and get multiple estimates or negotiate with your insurance company — we’ll take care of it for you. Just pick us, and let us do the rest for you.
Do I need an appointment?
I need a tow. My car is not safe or legal to drive.
We will arrange and have your vehicle towed to our facility, pay for the towing, and submit the bill for you to your insurance company. Just give us a call and we will make arrangements.
I need a rental car
If you were hit by someone else — the other party is responsible for your rental vehicle. We have on-site rental cars. We will help arrange your rental vehicle that suits your needs and wants and work with you to make convenient arrangements for you and do our best to put you in a vehicle you will enjoy.
If you are at fault — and are going through your own insurance, we will arrange everything for you.
Convenient on-site pickup and drop-off is available.
I don’t have rental car coverage, it was my fault and I need a rental
We have been in the business since 1979 and have great relationships with major rental agencies. Let us help arrange a rental for you at a great price. Ask us for a quote today! Ask us about our rental car specials!
My insurance company said I had to go to one of their shops
We have worked with all the major insurance companies for since 1979. You have the right in California to choose your repair facility. Call us or come in and we will provide you claims handling assistance. Most of our customers are repeat customers or referrals. Choose Brea Auto Body, and see why we’ve been voted the best in Orange County 4 times!
My insurance company says I have to go to one of their facilities to get the inspection first
We will work with your insurance company. We are an approved direct repair facility for several excellent insurance companies, however, it is your right to choose the shop that works for you. We will arrange your drop off, inspection and work with your insurance inspector to assure a proper repair and thorough detailed estimate.
This is your vehicle, it is your choice – we will do the right by you, our customer.
- Call us first and we’ll take care of everything with excellence.
I was in an accident where the other person who hit me doesn’t want to go through insurance
This is a common question. Call us and we will help protect you through this process. We take digital photos before, during and after the repair, can arrange a written rental quote prior to drop off for the other party and assist you in payment arrangements. If you keep everything clear up front and both parties co-operate, this can work out fine. We helped with this process hundreds of times. Let us help you make sure this works out or help you understand when it may be best to go through your insurance company.
Someone hit me and wants me to get the vehicle repaired at a friend of theirs
Choosing your repair facility is the most important part of the repair process. We look out for you! 38 years of experience, expert technicians, full insurance coverage, limited life-time warranty, claims assistance and high quality paint and repair materials make a difference for the look and safety of your vehicle. You have the right to choose your shop. Call us and we’ll assist you.
How long will my repair take
This depends on the amount of damage to your vehicle. We generally meet or exceed our competitors speed, however safety and quality come first. We will keep you informed and assist you in working with your schedule and needs when we are able. We have found from experience, our customers prefer quality over speed but your vehicle will be moving through the detailed repair process quickly. If you have special circumstances, let us know and dependent on the repair we may be able to assign multiple technicians to save additional time. Let us know what your needs are and we will review what we may be able to do for you.
Can you match the color
Yes! We have computerized color matching and other tools with the latest technology to determine the best color match as well as experienced expert technicians for that final color match that makes a difference. We also have talented technicians that hand-tint to exactly match the color of your vehicle. Each vehicles location, local weather, how it is cared for,age, where it is parked and where it was originally painted by the manufacturer — these all affect the exact color. Our experts will consider all of this and use the highest guidelines to assure a beautiful finish. We use high quality DuPont Waterborne paint. Your color will be beautiful and guaranteed with a limited lifetime warranty.
How do I provide feedback about my experience at Brea Auto Body
Please send us an e-mail at CustomerCare@breaautobody.com, or Call Us at (714) 990-1500. We want to hear from you!