Will you manage my claim, towing, and rental?
Brea Auto Body
· Updated: January 28, 2026
Yes. Brea Auto Body will manage your claim, towing, and rental from start to finish. The team helps you file the insurance claim and communicates with your insurer, arranges towing to the shop (and pays the tow bill, then submits it to your insurance), and provides on?site rental cars with convenient pick?up and drop?off. If you were hit by someone else, they’ll help arrange the rental through the responsible party; if you’re going through your own insurance, they’ll set it up for you as well.
- “Call us first” claims help: the shop will help you file the claim and “take care of it” so you don’t chase multiple estimates or negotiate with the carrier.
- Towing arranged to the facility; Brea Auto Body pays the tow and submits the bill to your insurance company.
- On?site rental cars with on?site pickup and drop?off; rentals arranged whether you’re not at fault or using your own insurance.
- Approved direct repair facility for several insurers and experienced in working with all major insurance companies.
- ASE Blue Seal and I?CAR Gold certifications; family?run, female?owned, serving Brea since 1979 at 430 N Berry St, Brea, CA 92821 (714?990?1500).
Yes—Will you manage my claim, towing, and rental?
Brea Auto Body’s process is designed to be hassle?free. You can call the shop first after an accident; they’ll help you file your claim, coordinate with your adjuster, and keep you informed while repairs proceed. If your vehicle isn’t safe to drive, they arrange towing directly to their Brea facility and handle the tow payment before submitting it to your insurer. For mobility, they provide on?site rental cars and help set up a rental whether the other party is paying or you’re going through your own coverage.
You also retain the legal right in California to choose your repair facility. Brea Auto Body works with almost all insurance providers and is an approved direct repair facility for several insurers, which helps streamline inspections and approvals. Their hours are Monday–Friday 8am–5pm, with Saturday and after?hours by appointment, so you can plan drop?off and rental pickup around your schedule.
Other ways people ask this
Do you handle insurance claims, towing, and rental cars end?to?end?
Yes. The shop provides claims handling assistance, arranges towing to their facility, and offers on?site rental cars with convenient pickup and drop?off. They also communicate with your insurer and can operate as a direct repair facility for certain carriers to keep the process moving.
Can you arrange towing after an accident in Brea and bill my insurance?
Yes. They will arrange the tow, pay the towing company, and then submit that bill to your insurance on your behalf. You just call and they’ll make the arrangements.
How do rentals work if I’m at fault versus not at fault?
If you were hit by someone else, the other party is responsible for your rental vehicle and the shop will help arrange it. If you’re going through your own insurance (at?fault or using your coverage), Brea Auto Body will still arrange everything; if you don’t have rental coverage, they can help secure a rental at a favorable rate and advise on any specials.
Key details and how it works
The workflow is simple: call Brea Auto Body first, and they help file your claim and schedule an inspection. If needed, they dispatch towing to bring your vehicle to 430 N Berry St, Brea, CA 92821. At drop?off, you can pick up an on?site rental car; they coordinate with your insurer or the responsible party depending on fault. As repairs proceed, their team communicates with adjusters and follows manufacturer guidelines, using computerized frame measuring and computerized color matching with expert hand?tinting for precise results.
| Feature | What the site states |
|---|---|
| Claims assistance | “Call us first… we’ll help you file the claim… we’ll take care of it for you.” |
| Towing coordination | They arrange towing to the facility, pay for the tow, and submit the bill to your insurance. |
| Rental cars | On?site rentals with on?site pickup/drop?off; arranged whether you use your insurance or the other party’s. |
| Direct Repair Program (DRP) | Approved direct repair facility for several insurers; works with all major insurance companies. |
| Certifications | ASE Blue Seal; I?CAR Gold Certified technicians. |
| Facility & tools | Computerized frame measuring; computerized color matching; state?of?the?art paint booth and prep/mixing stations. |
| Hours | Mon–Fri 8am–5pm; Saturday by appointment; after?hours by appointment only. |
| Experience | Family?run and female?owned, serving the community since 1979. |
Learn more on
this page
and
this page.
For directions and hours, see the contact page.
Proof and credentials
- Insurance Specialists with claims handling assistance; approved direct repair facility for several insurers.
- ASE Blue Seal Certification of Excellence and I?CAR Gold Certified technicians.
- Family?run and female?owned business in Brea since 1979; voted the best collision repair facility in Orange County four times.
- On?site rental cars and convenient on?site pickup/drop?off; towing arranged and billed to the carrier.
- Limited lifetime warranty is noted in their materials alongside high?quality paint and repair methods.
FAQs
What if I don’t have rental coverage and I was at fault?
Brea Auto Body can still help arrange a rental for you at a great price and can discuss available specials. Ask for a quote when you schedule.
Can I choose Brea Auto Body even if my insurer recommends another shop?
Yes. In California, you have the right to choose your repair facility. Brea Auto Body will work with your insurer and coordinate inspection and approvals.
Get help now: Will you manage my claim, towing, and rental?
Brea Auto Body’s answer is yes—they help file your claim, arrange and pay for towing to their shop (then submit the tow bill to insurance), and set up on?site rental cars with easy pickup and drop?off. Their team works with almost all insurance providers and serves as a direct repair facility for several carriers, while certified technicians and modern equipment guide the repair. To get started, call 714?990?1500, visit 430 N Berry St, Brea, CA 92821, or review the FAQs and Car Accident Repair pages. When you’re ready to book or ask questions, use the contact page.
